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FAQ

How it works

We go to your home or place of work in London, whether your car is parked on your driveway, on a street or your company car park, we can come to you.

For exterior valet you do not need to be present. For full valet which includes interior, in order for car valeter to gain access to the interior of your car the car needs to be unlocked when we arrive.

We use professional premium car valeting products from leading British car care product manufacturer Autoglym. All equipment is quality assured and all products have been user tested and approved by Woshline.

No! Unlike other car washes which only use one cloth to clean all the cars, we never reuse any microfibre cloths which have been used to clean other cars, as we think that isn’t hygienic, carries germs and will scratch the paint. All the microfibre cloths we bring for your car valet are fresh and premium professional quality.

Our professional car valeters will bring all the equipment they need for the job. They are not allowed to use any equipment or products provided by customers, as they have not been user tested and not insured by Woshline, which may cause scratch or damage to your car.

Other

Tipping is not required, but they are appreciated by your car valeter if you are very happy with their service. Woshline does not keep any of the tips, 100% of the tips go directly to your personal car valeter.

You should have received a confirmation email once a booking has been made, there is a link in the email which would allow you to amend your booking.

We are happy to reschedule your appointment due to bad weather, you can either reschedule online by clicking on the link in your confirmation email, or  call us 02039165550 / email us support@woshline.co.uk.

All our car valeters are professionals who are there to provide the best service for you to give you the best experience posssible. If a particular car valeter has exceeded or fallen short of your expectation, please email support@woshline.co.uk and we will get back to you as soon as we can.

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